MadWolf Technologies delivers enterprise-grade hosting services to small- and medium-sized organizations, or SMBs. Comparatively small if measured by employee count, SMBs often have to operate enterprise-level IT infrastructures. The costs and complexities of doing this are often beyond what SMBs can afford while having to maintain focus on their core business. Furthermore, SMBs have a lesser ability to absorb disruptions in their IT operations. Large outsourcers like IBM, HP, or Accenture are often a mismatch in scale and price or lack the needed flexibility and high-touch.
Transferring IT infrastructure to a hosting facility managed and operated by MadWolf offers significant reductions in business risk and dramatic cost savings. MadWolf supplies a highly available, secure, and scalable environment for hosting IT infrastructure which guarantees physical security, power availability, connection redundancy, and accessibility. MadWolf’s staff is available 24/7 to maintain clients’ computing, storage, network, and applications, thus significantly reducing the risk of performance issues or failure. Multiple engagement levels backed up by Service Level Agreements ensure precise fit between MadWolf’s offerings and clients’ needs.
Secure Facility: MadWolf’s data center is a hardened, secure, SAS-70 certified facility located on a Tier 1 global peered IP backbone ensuring highest connection speed and bandwidth availability. Monitoring: 24/7 real-time monitoring with advanced tools and on-site presence for immediate response. Advanced diagnostics helps preemptively pinpoint sources of performance degradation. MadWolf’s ticketing system provides live alerts and updates on outstanding support cases. Server, Storage, and Application Management: MadWolf maintains inventory of all IT assets and ensures inter-operability and timely patching and renewal of service agreements. Server and Storage Virtualization: MadWolf maintains highly available virtualized server farms and SAN-based storage infrastructure to allow consolidation and ensure rapid response to demand bursts. IT Planning: The assigned Technical Account Manager helps ensure that the hosted ITinfrastructure can support future growth. Security: MadWolf’s in-house security practice audits all hosting engagements and offers a full range of managed security solutions including basic network security, application level traffic analysis, and dynamic threat prevention. Back Up and Archival: MadWolf’s advanced multi-tiered backup infrastructure can support the most demanding backup and archival schedules to ensure timely and precise restores. Data is encrypted and stored on disk, unless tapes are requested. Replication and Disaster Recovery: Every hosted environment is covered by MadWolf’s comprehensive BC / DR plan. Multiple levels of DR preparedness are available, including a real-time replication option for customers requiring 100% uptime. Websites, Portals, and Custom Applications: MadWolf’s deep expertise in custom software and website development provides a unique insight into hosting web-enabled IT solutions, from monitoring application health and custom support to selecting the most appropriate computing platform. Today, MadWolf successfully hosts a number of custom and off-the-shelf applications as well as Deltek- and Domino-based solutions.
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