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"We spent $150K on this software package and it’s still not right." This is a response we often hear when we ask about the outcome of the implementation of enterprise-grade software. The reason for wasting money on software is mostly trivial: A thorough and detailed analysis of the company’s specific requirements has not been conducted. Without this requirements analysis, how can the company expect to be able to identify a suitable solution? How can software vendors submit valid fixed price quotes? Enterprise-grade software packages are too complex to select after a visit to the respective website or after a sales demonstration.
By nature, Commercial Off The Shelf Software (COTS) vendors are focused on profit and therefore tend to recommend their own products. Through their costly marketing campaigns, vendors convey the general superiority of their own products. In reality, every client is different and there are very few universally suitable solutions. The fact that there is often a large number of potentially suitable solutions on the market does not help make the purchasing decision less risky.
We at MadWolf Technologies believe that obtaining and implementing software is not an end in itself. Software must complement and support existing business practices and processes. Users must not be forced into adapting new ways of doing their daily work simply because the new software is set up in a certain way. The MWT approach of matching user requirements with the most suitable software solution can be described as follows:
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