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Business Class Personalized Custom Service |
- We offer network administration services to ensure that your servers, workstations, laptops, and other office equipment are operating efficiently.
- We are IBM Business Partners, specializing in system and data integration, specifically in the IBM Domino environment.
- We are Microsoft Certified Partners with proven experience at all programming levels. We specialize in Microsoft Analysis Services, Business Intelligence, CRM, and Microsoft Office integration.
- We support open-source development and computing. We are experienced in Linux and other Unix-derived operating systems.
- We work with our clients to produce solutions that provide maximum application fit, system scalability, efficiency, and overall satisfaction.
- We help our clients capitalize on their existing IT investments while providing secure and flexible services at reasonable costs.
- We assist clients in designing, developing, implementing, and hosting of websites, especially websites integrated with backend databases.
- We are Research in Motion (RIM) partners with experience in installing and configuring the Blackberry Enterprise Servers for IBM Domino and Microsoft Exchange, and we support the current generation of handheld devices.
Tier I
- Technical Support
- Telephone, On-site, and Remote
- Workstations
- Peripherals
- Internet Connectivity
- Office Suite Applications
- Electronic Mail
Tier II
- Technical Support
- Telephone, On-site, and Remote
- Server
- Weekly Maintenance
- New Workstations and Term Employees
- Active Directory
- Backup and Recovery
- Security, Spam and Antivirus
- Remote Access
Tier III
- IT Policy
- Development
- Implementation
- Top Level Management and Oversight
- Issues Resolution
- Continuity of Operations Plan
- Best Practice Guide
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