News

A reminder, the PowerBI virtual summit is being held from December 3rd to the 5th. Read on for more details!

Please help welcome Leizle Aspili to the Pack as the IT Asset Manager.

MadWolf will be hosting another Lunch & Learn this week.  When is it and what's the topic?  You'll have to read on to learn more!

Microsoft Stream is the new location where MadWolf will post educational videos about the software we use and support.

What is the purpose of the MadWolf Technologies Project Management Office?

The new PMO will set, maintain and ensure standards for project management across our organization. We are the keepers of best practices, project status and direction — all in one spot.  Right now, that spot is the Microsot Team- MadWolf Project Management Office.  Be sure to check out the Files in the General channel for useful tips and materials that are always being updated and added.

In the second half of last year, Steve made an announcement during a company-wide meeting that MadWolf as a company would be stepping up it’s security practices.  Enter Multi-factor authentication.

Multi-factor authentication (MFA) has already been in use for Ocular Passportal, our password management system for a while.  Now, this week, MadWolf is enabling MFA for N-Central and Connectwise.  Using MFA is not hard to use, but you do need to setup a second level of authentication and with the MadWolf applications currently configured, that generally means the use of a phone app.  Popular apps for managing MFA are Google Authenticator, Microsoft Authenticator, and Duo Mobile.  These apps are available for both Android and IOS.

Humentum Annual Conference begins THIS week, July 10-12, 2019! The conference theme will be Growing Trust for Greater Impact. MadWolf is a copper level sponsor for this year's OpEx DC 2019!  This gives our company increased visibility with leaders who are involved with relief and development projects.  One of the benefits that comes with being a sponsor is that we will have a booth at this year’s conference!  This conference gives us exposure to a global audience.

MadWolf will be leveraging BrightGauge Reporting tools to create monthly ticket/service status reports to be sent to clients.

All MadWolf mailboxes will be migrated to Exchange online, with a tentative target of July 4^th!