Phone:202.293.5003    Sales:202.293.5003 x4   info@madwolf.com
Enhanced: Fully Managed Security & Service
Built upon the Cloud Collaboration Direct  foundation, the Enhanced Fully Managed Security and IT Service offering includes Reactive Help Desk support in one fixed monthly cost. 
 
Accompanying this service is a dedicated team of IT Service professionals who will meet with you regularly.  
 
This team matrix approach consisting of: 
  • Customer Service Engineer who documents your environment & processes
  • Service Manager who assures your satisfaction with our response at every turn
  • Virtual CIO, to help you plan for IT changes and to keep you aware of IT trends
Along with our Monitoring and Management of your environment, we also layer in tools to assist with data packet shaping as well as extended support for office systems such as VoIP phones, WAPS and printers.  Support windows can also be extended for 24x7 and international operations.

The following services are included with options for additional feature support:
  • User management and licensing
  • Exchange Online Operation
  • Local System and Network Monitoring and Management
  • Local Backup Management, including testing and DR
  • Active Directory Administration
  • Exchange Online Protection
  • Microsoft Multi-Factor Authentication
  • OneDrive for Business Support
  • Proactive System Monitoring and Management
  • Creation and maintenance of cloud-based users
  • Office 365 Backup and Archive Maintenance
  • Mobile device management
  • Enhance Security Bundle
  • Pervasive Security training & phishing
  
Connect with MadWolf








Use ctrl+ click to select multiple items.

Submit           

MadWolf's Cloud Collaboration Services

Need more coverage?  Check out our additional plans!

Direct

0 78

Direct

Proactive Security and Support

Is your IT staff non-existant or just over-taxed? Have you tried unsuccessfully to outsource your IT?   MadWolf's Cloud Collaboration Basic Service Plan is the perfect way to take an easy approach to starting a long term...

Enhanced

0 60

Enhanced

Fully Managed Security & Service

Built upon the Cloud Collaboration Direct foundation, the Enhanced Fully Managed Security and IT Service offering includes Reactive Help Desk support in one fixed monthly cost.  Accompanying this service is a dedicated team of IT Service...

CCn365

0 86

CCn365

Full Service w/ Collaboration

Our richest service offering goes beyond keeping your IT secure and functioning flawlessly; it helps promote the best features of the modern office experience by recognizing that today’s workers are distributed around the world, collaborative...