RingCentral for Microsoft Teams
Joel Rollins

RingCentral for Microsoft Teams

Easily use RingCentral to make calls, start a meeting, and more within Microsoft Teams
 

RingCentral for Microsoft Teams

What’s new?
  • Start a video or audio conference call in a direct, group, or team chat.
  • Easily add the RingCentral message extension to any chat.
RingCentral for Microsoft Teams brings robust, enterprise-grade communications and collaboration capabilities to the Teams app. 
With the Microsoft O365 integration installed, users can make RingCentral voice calls, send SMS', and initiate video meetings in Teams. With the Microsoft Teams Bot: users can leverage the bot to post meeting and call details in a one-on-one or group conversation. Streamline workflows and work more productively with RingCentral for Microsoft Teams.

Features:

RingCentral for Office 365 with Microsoft Teams:
  • Set RingCentral as the default for all communications (calls, SMS messages, meetings.)
  • Easily initiate calls out of Microsoft Teams using RingCentral from within a chat on desktop or web or via the Chrome extension.
  • Make and receive calls, send and receive business SMS, and post meeting details directly from Microsoft Teams from the web interface.
 
BOT:
Simply @ mention the RingCentral bot in a Teams conversation to bring up a host of functions including:
  • @RingCentral Call - Posts RingCentral Conference call dial-in and access code. Users have the ability to click to join the call from the conversation and access global dial-in numbers if needed.
  • @RingCentral Meet - Posts RingCentral meeting ID and dial-in number. Users have the ability to click to join the meeting from the conversation and access global dial-in numbers if needed.
  • @RingCentral Help - Brings back the RingCentral Bot menu and lists bot commands.
  • @RingCentral Logout - Successfully logs a user out of their RingCentral account.

Benefits:

  • Enables quick and easy collaboration with project stakeholders.
  • Reduces workflow and time as system generates all necessary conferencing details for team.
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